
Stage 3: Select the affected Bluetooth device and click Next. This will launch the Windows Audio troubleshooter. Step 2: In the Audio category, go to the Master audio section and click the Troubleshoot button. Stage 1: Launch the Windows Settings menu and select System. If your Bluetooth headset is still not making any sound after trying all the solutions above, try using the Windows Audio troubleshooter to diagnose the problem. Windows 10 has a built-in troubleshooter dedicated to diagnosing and solving problems with audio devices connected to your computer. In the new window, tap the Startup type drop-down button and select Automatic. Step 5: Double click on ‘Bluetooth Support Service’. In addition to restarting the service, you should also check that the service is configured to start automatically. Step 4: Right click on it and choose Restart. Stage 3: Find ‘Bluetooth Support Service’ in the list. This will launch the Windows Services menu.

Step 2: Next, type services.msc dialog box and click OK.

Stage 1: Launch the Windows Run box using the ‘Windows + R’ keyboard shortcut. If the Bluetooth headset is not connecting to your PC or transmitting sound, restarting the Bluetooth Support Service may help.

Restart the Bluetooth Support Serviceīluetooth Support Service checks how your Bluetooth devices connect, work, and communicate with your Windows computer. For more information, read our detailed guide on updating drivers in Windows 10. You can also update your Bluetooth driver by downloading a new version from the internet or using third-party software. Step 9: Click Yes at the prompt to continue. Step 8: Select ‘Hands-Free Voice Gateway Service’ and click Next to continue. Some Windows users can get their Bluetooth headsets working again by updating the device’s Bluetooth driver to ‘Hands-Free Audio Gateway Service’. In the right section, choose from the list of standard Bluetooth drivers provided by your PC manufacturer. Step 7: In the Manufacturer section (left pane), make sure Microsoft is selected. The list will reveal a number of digitally signed drivers. Step 6: Uncheck the box that says ‘Show compatible hardware’.

Step 5: Then select ‘Let me pick from a list of available drivers on my computer’.
